Attention:

As a result of Oracle Disaster Recovery during the timing mentioned below, please note that there will be an issue with approval of invoices. Would suggest you to approve post the Oracle outage is over.

• System Outage 1: Friday, August 22, 2025, Time 02:00 PM – Saturday, August 23, 2025, Time 1.15 AM MST
• System Outage 2: Tuesday,  August 26, 2025,Time 02:00 PM – Saturday, August 27, 2025, Time 1.15 AM MST

Action Required: To avoid payment delays, please submit invoices on time and ensure invoices include Currency & Banking details.

Important Payment Instructions:

1. Audit Related Services (AEMP21): Ensure all the services performed by the Principal External Auditor and all audit services performed by Other External Auditors must be pre-approved by the ACC (Audit and Compliance Committee) before work is committed to or begins. Ensure expenses are processed in account line 943001 and must contain AFSR sequential number in addition to AEMP01.

2. Charitable Contribution (AEMP22): The Corporate Social Responsibility (CSR) unit at American Express handles all charitable giving on behalf of American Express in consultation with Chairman’s office. All payments to charities should be booked in account line 971001 and must be approved by the Chairman’s office in consultation with the CSR team.

Out of Scope: Payments are not charitable contributions

- Grants made by or on behalf of AENB to comply with their obligations under the Community Reinvestment Act and other applicable laws and regulations.

- American Express business units enter business transactions with not-for-profit organizations, such as cause-related marketing or sponsorship arrangements.

3.Prepayment: Do ensure to select invoice type as ‘Payment Invoice’ in Stream and provide the amortization/prepayment accounting line bifurcation with amortization Start Date and the Period to amortize prepaid expenses over the period the goods or services will be received.

In case of prepayment with exposure > $50M, additional approval from the IRMC (Institutional Risk Management Committee), ERMC (Enterprise Risk Management Committee) and Risk Committee as per policy guidelines is obtained in compliance with AEMP50 & 52 before submitting the invoice.

Please reach out to your respective business unit LFO / Controllership point of contact for guidance to ensure payment is appropriately accounted for as per the standards.

4.Advance Payment: Do ensure to select the invoice type as ‘Payment Invoice’ in Stream and provide the advance accounting details along with ‘Proforma Invoice’ or ‘Advance Payment Request Form’. Ensure any advance payment is submitted as a non-PO request.

Settlement of Advance: Upon delivery of goods/services submit the tax invoice in Stream and Provide PO details or appropriate accounting details while approving the settlement invoice. Select invoice type ‘Advance Settlement’ option while approving the invoice in Stream and provide a comment – “Do not pay- Invoice is for advanced settlement only against <<Provide Case ID against which advance was paid>>”.

Please reach out to your respective business unit LFO / Controllership point of contact for guidance to ensure payment is appropriately accounted for as per the standards.

For any additional assistance, please reach out to GSM Care Portal.